Integration Details

Restaurant User Roles & Permissions
You decide who sees and does what

Define roles and permissions for staff: who can see and do what? With RoxPos manage cancel, discount, comp, table-move and report rights securely.

Restaurant User Roles & Permissions

Key Highlights

Role-based access — a separate level for each job.

Optimized for RoxPos operations teams.

Order sub-rights: cancel, discount, comp, move, lock, payment.

Optimized for RoxPos operations teams.

Branch-level rights — a user sees only their assigned branch.

Optimized for RoxPos operations teams.

Operation safety — critical actions are off for unauthorized staff.

Optimized for RoxPos operations teams.

What Does This Integration Deliver?

Letting waiters take orders without discount/cancel rights

A real-world use case that boosts business efficiency.

Letting only the manager see reports and revenue

A real-world use case that boosts business efficiency.

Limiting staff to their own branch in multi-branch setups

A real-world use case that boosts business efficiency.

Preventing comp/discount misuse through permissions

A real-world use case that boosts business efficiency.

Related Solutions

Frequently Asked Questions

Which rights can I grant individually?

You can toggle order actions individually: deleting an order, voiding a served item, moving/locking/closing tables, taking payment, applying discount and comp.

Can I create my own roles?

Yes. You define roles like waiter, cashier, kitchen and manager, assign a permission set to each, and when you attach staff to a role their rights apply automatically.

Can I limit rights by branch?

Yes. A user sees only the branch(es) they are assigned to; while HQ manages all branches, a regional/branch lead stays within their own scope.

Do permissions apply on all devices?

Yes. Permissions are tied to the account; whichever device staff sign in from (web, iPad, Android, phone), the same right set applies.