Integration Details

Restaurant Customer Feedback System
QR rating and instant feedback

Customer feedback system: guests rate service via QR and leave reviews; you see results live in the RoxPos panel and act fast on negatives.

Restaurant Customer Feedback System

Key Highlights

QR survey — guests rate from the table in seconds.

Optimized for RoxPos operations teams.

Live results panel — track satisfaction day by day.

Optimized for RoxPos operations teams.

Define your own questions — a survey tailored to you.

Optimized for RoxPos operations teams.

Fast action on negative feedback — catch issues early.

Optimized for RoxPos operations teams.

What Does This Integration Deliver?

Measuring service quality from the guest's view

A real-world use case that boosts business efficiency.

Learning of a bad experience before the guest leaves and fixing it

A real-world use case that boosts business efficiency.

Comparing staff and branch performance against satisfaction

A real-world use case that boosts business efficiency.

Guiding positive reviews toward online ratings

A real-world use case that boosts business efficiency.

Related Solutions

Frequently Asked Questions

How does the survey work?

The guest scans the QR on the table or receipt, fills a short survey and optionally leaves a comment. The result lands instantly in the RoxPos panel; no app needed.

Can I change the survey questions?

Yes. You define the questions yourself; you can set rating, multiple-choice or free-comment questions to fit your venue.

Am I alerted on negative feedback?

Yes. Low-rated or negative reviews show separately in the panel; you can spot the issue while the guest is still on-site and make it right at once.

Is feedback linked to reporting?

Yes. You see satisfaction data in reports by branch and date and evaluate it alongside sales and staff performance to make decisions.