Compliance · Europe (other)

Clear rules, proof, not claims.

Each row shows what the rule requires (with the article), what is ready in RoxPos and what stays your responsibility. Anything not ready is marked "in preparation".

Allergen information: the EU's 14 allergens

In the EU, Regulation (EU) No 1169/2011 requires the 14 allergens in Annex II to be declared for non-prepacked food too (Arts. 9 and 44); member states decide how. In Ireland the information must be given in writing (S.I. No. 489 of 2014). In the UK the same 14 allergens apply under the Food Information Regulations 2014.

What the rule saysIn RoxPos
The 14 allergens of Annex II (gluten, crustaceans, eggs, fish, peanuts, soy, milk, nuts, celery, mustard, sesame, sulphites, lupin, molluscs). In RoxPos
RoxPos's allergen catalogue is exactly these 14; you pick them per product and they appear as a warning in the QR menu item detail, in 8 languages.
The information must be available to the customer before ordering (written form depends on the country). In RoxPos
On the QR menu and, optionally, as an allergen column on the printed price list (PDF). Entering correct information and briefing staff is the venue's responsibility.

Sources: Regulation (EU) No 1169/2011 · FSAI — Guidance Note 28 · FSA — Allergen guidance

Other regions

Frequently Asked Questions

Is a QR menu enough on its own?

In Türkiye, no: under Article 8 of the price-tag regulation the price list must be at the entrance and on the tables; it may also be shown by QR code at the table, but a list must be handed over on request. RoxPos prints a price list (PDF) from the same data as the QR menu. In the EU, allergen information must be available for non-prepacked food; how it is given depends on national rules.

Does RoxPos issue fiscal receipts?

No. In Türkiye the fiscal receipt is issued by a GİB-approved new-generation ÖKC connected to RoxPos (Beko, Ingenico, PAX, Hugin, Pavo, inPOS); RoxPos sends the check to the device and takes the payment back. For Germany, the TSE connection is in preparation; until it is finished RoxPos is not offered in Germany as a KassenSichV-compliant till.

Is this page legal advice?

No. It summarises the official texts and shows which step RoxPos makes easier; ask your accountant or legal adviser about your own obligations.