Automation does not replace the work your staff do; it hands over the repetitive steps that cause trouble when someone forgets them. Most automations in RoxPos are switched on with a setting and can be turned off again at any time. This article brings together what runs by itself and what you should check before switching it on.
Stock deduction on sales
When a check is closed or fully paid, stock is deducted automatically and the same sale is never deducted twice. With recipe management on, the recipe's ingredients are deducted; with it off, the product itself is deducted if stock tracking is enabled. For Getir, Uber Eats (Trendyol) and Migros orders, mapped products can also be deducted from stock with a separate setting, and a product that falls to critical stock can be paused on the platform automatically.
Automatic approval for QR orders
Orders from the QR menu wait for staff approval by default. When automatic approval and automatic printing are switched on in the QR menu settings, orders are approved on their own and printing is handled through the web panel. Items awaiting approval or rejected never reach the check, the kitchen or the reports. New QR orders and waiter calls arrive as push notifications on the phones of authorised users.
Confirmation, preparation and delivery for online orders
In the Online Order Automation settings, automatic confirmation, an automatic prepared step once your preparation time is up and automatic delivery are switched on separately. These tasks are checked on the server every minute, so the till computer does not need to be on. 'Auto-Print Orders' makes sure each order is printed only once. If a platform rejects a step because of a conflict, RoxPos reads the platform's status and aligns itself, or stops retrying that step for a while.
Fiscal receipts and payment records
With a fiscal POS integration, payments taken on the device are posted to the check automatically; a sent table stays locked until payment is complete and unlocks when the result arrives. For online orders, if 'Auto-send to POS (Receipt)' is on, a Beko device issues the fiscal receipt without anyone touching it, once per order; with Hugin, Pavo and Ingenico the receipt is sent from the order details.
What runs by itself in staff management and reports
In the Staff module, public holidays are imported with one click and the timesheet is filled from the shift plan or from QR scans; a shift that is never closed ends automatically after 16 hours. In reports, the business day is cut by the branch's working hours and time zone, so sales after midnight land on the right day. The mobile app's home-screen widget refreshes the day's turnover, cash, card and open account totals whenever the app syncs.
Before you switch automation on
- Finish product mapping for the online platforms; no automatic fiscal receipt is issued for an order that contains unmapped items.
- Enter the preparation time based on how long the kitchen really takes; the automatic prepared step follows that time.
- Switch automations on during a quiet day and watch the first orders; each can be turned off in settings, and when you do, you simply carry out the same steps by hand.
Well-configured automation shifts your staff's attention from repetitive steps to your guests. See our articles on online order automation for the details of automatic online flows and on the notification flow for alerts.