Feature
Run your own delivery drivers with RoxPos Courier: dispatch from the till, one-tap directions, payment at the door, delivery status and courier reports.
15 days free · No card required · No setup
The till or the panel assigns an order to a driver; if the branch allows it, drivers take a waiting order themselves with “I'll take it” in the app. Phone orders and Flipdish orders that your restaurant delivers itself are in the same list; orders delivered by the platform's own riders are not.
The address is shown in large type, and notes such as the door code, floor or “please don't ring” sit in a separate box. Google Maps, Apple Maps, Yandex Navigator or Waze, whichever is installed, opens in one tap; the customer is one tap away, with items and order notes on the same screen.
At the door the driver picks one of the branch's payment types, such as cash, card or another type you have set up; split payments are possible and the change to give back is shown on screen. For phone orders the payment is posted to the bill, and with courier tracking on, the delivery table closes when the order is delivered, not when it is paid.
Drivers start a shift with one tap; their location is shared only while on shift and only with the restaurant they work for, and sharing stops when the shift ends. A new assignment sounds an alert even on a locked screen; without signal, steps and location points wait on the phone and are sent when the connection is back.
In the panel, Settings ▸ Couriers shows orders in Waiting, Assigned, On the way and Delivered today columns, refreshes every 10 seconds and shows the last position of drivers on shift on a map. Assign or unassign a driver, take an order out of the courier flow or mark it delivered from the till; the order details show the driver, the assigned, left, arrived and delivered times, and the route.
The Couriers tab shows who is on shift, how many deliveries each driver is carrying and how much cash they hold. At the end of the shift, “Settle with courier” hands the cash over to the till; amounts are kept separately per currency.
Reports ▸ Courier shows, per driver, deliveries and failed deliveries, average time from assignment and from departure to delivery, kilometres, shift time and collections by payment type. Tap a row for the daily breakdown or export to Excel; drivers can see their own “My report” in the app.
In Users, give a driver the Courier role or the “Can deliver” permission; a Courier-role account works only in RoxPos Courier. Per person you choose: can take payments, can choose the payment type, sees customer details, can take waiting orders, sees own report. With customer details off, name, phone and address are hidden and the driver navigates with Directions only.
Per branch, in Settings ▸ Integrations, on the “Courier tracking” card under takeaway and phone orders; it is off by default. On the same card you choose whether drivers can take waiting orders, how card payments at the door are handled and where your business is on the map.
The business creates the user in the panel under Users and gives the Courier role or the “Can deliver (RoxPos Courier)” permission. A Courier-role account cannot sign in to RoxPos Pro or the web panel and works only in RoxPos Courier; there is no sign-up in the app.
Phone orders entered on a delivery table, and Flipdish orders that your restaurant delivers itself. Orders delivered by the platform's riders and collection orders are not included. For online orders, “on my way” and “delivered” are also reported to the platform.
Yes. The card is charged on your own card terminal; in the app the driver picks card, or another of the branch's payment types, and the payment is posted to the order (part of it can be paid in cash). For this, choose “No device (record only)” for card payments on the courier tracking card.
Only while the driver is on shift, and only with the restaurant they work for. Sharing stops when the shift ends or the driver signs out; no location is collected off shift. In the panel, the board's map shows drivers on shift and their last location.
The driver taps “Couldn't deliver” and picks a reason: customer unreachable, address not found, customer refused, or another reason. The order goes back to the waiting list and counts as a failed delivery in the report.
No. There is no separate courier module and no fee per driver: courier tracking comes with RoxPos online ordering, licensed per branch. Contact us to find out which package covers your business.
English, Turkish, German, Spanish, French, Italian, Russian and Irish. The app follows the phone's language and drivers can change it in Settings; new-assignment notifications arrive in the driver's language too.